Digital Government & CX Roadshow
Nova Scotia, CanadaConvenient, Reliable, Accessible, Secure The COVID-19 pandemic reshaped how Canadians work, shop, learn, and engage with the government. A digital transformation has taken center stage. Canadians now expect and require user-friendly digital options that are accessible and convenient. In response, the government of Canada is actively leveraging digital technologies to deliver enhanced programs and services. By embracing this transformation, the government aims to make interactions with the Government of Canada seamless and hassle-free for Canadians, meeting their needs and preferences in the digital era. The Digital Government & CX Road Show 2023 galvanizes senior government technology executives to explore and discuss how to advance the goal of improving citizen experiences with digital government services while ensuring that they are accessible, reliable, convenient, and secure. Benefits of Attending Examine the new digital era to deliver services to citizens at unprecedented speed and convenience Explore how to develop client-centric service delivery that citizens can access 24 hours a day, 7-days a week Build a data-enabled digital government to support service delivery and decision making Identify the digital CX strategies in government and emerging trends and future opportunities for successful digital transformation Who You'll Meet: Chief, Deputy Ministers, Assistant Deputy Ministers, EVPs, VPs, Executive Directors, […]