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UX Fundamentals (April 7-16)

April 7, 2020 @ 2:00 pm - 5:00 pm ADT

Did you know, DNS members with less than 50 employees could access this training program for free? Have more than 50 employees? No worries, you could attend for 50% off!

4 day training | $1650 value | Free for eligible DNS Members
New Dates: April 7th, 9th, 14th, 16th 

Learn how to create seamless digital experiences and design sites and apps people love to use!

User Experience (UX) has a long history of being measurable and showing a return on investment (ROI). UX is very quickly becoming a competitive advantage for companies competing on the global stage, yet many companies have yet to make any investment in this area of expertise.

Good UX can help:

  • Lower cost of customer acquisition
  • Lower support costs
  • Increased retention
  • Increased market share
  • Reduce development inefficiencies

In this 4-day program, you will:

  • Learn key UX design methodologies and processes that you can apply to your current project workflow through a mix of theory and hands-on learning
  • How to implement an accessible UX design process for the design (or redesign) of your product
  • Help raise organizational awareness and maturity through design

Who should attend?

  • Individuals or teams that work on the design, development, research, content or management of websites, mobile apps, or other digital products


  • None

Location: Online, Zoom
Format: The course will include presentations and online group breakout sessions using Zoom, with the live chat feature available during lessons. Due to moving online, there will be an additional hour available per participant for 1:1 coaching at the end of the course.


Day 1 – UX Foundation, UX Process Overview, and Design Challenge

  • 7 April, 2020 (1-4pm)
  • A mix of theory and hands-on activities

Day 2 – UX Techniques and Design Challenge (continued)

  • 9 April, 2020 (1-4pm)
  • A mix of theory and hands-on activities

Day 3 – UX Techniques and Design Challenge (continued)

  • 14 April, 2020 (1-4pm)
  • A mix of theory and hands-on activities

Day 4 – Design Challenge (completed), UX Maturity & ROI

  • 16 April, 2020 (1-4pm)
  • A mix of theory and hands-on activities



This program has been fully funded through Workplace Innovation and Productivity Skills Incentive (WIPSI), and will be provided FREE for DNS members with less than 50 employees. If your company has more than 50 employees, 50% of program costs will be funded. You must meet all eligibility requirements to take part in this opportunity.

  • Be operating within the tech sector as a tech business
  • Be Located in Nova Scotia and be registered with the Nova Scotia Registry of Joint Stocks or incorporated by an act of the Nova Scotia legislature
  • Be in business for at least one year
  • Have at least 25,000 dollars in wages or owner remuneration (this is not revenue; this is wages paid out either to employees or to the owner)
  • Be a DNS member prior to the program start date
Apply for the Program!

Please submit your completed form to [email protected] with your preferred course in the subject line.


About the Facilitator:

Jamie Gerrard,
Director of Strategy & Design
20/20 Experience Design

Jamie is an Experience Design consultant with over 15 years of experience providing product design leadership in user experience strategy, design, execution, and training.

He has held a variety of senior leadership roles including Design Principal, Director of Product and Marketing, and Director of User Experience. His industry experience has included private and public sector organizations with a focus on financial, insurance, travel & tourism, sports, startups, and governments.


April 7, 2020
2:00 pm - 5:00 pm ADT
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