Join us on Thursday February 24th at 12pm EST for Masterclass Episode 32: Create a Customer Portal in 5 Minutes!
Web and mobile self-service interactions have now overtaken all other channels. Companies have seen an 81% jump in the use of online help and 73% say that valuing their time is the most important thing a company can do by providing self-service interactions.
This is why our eService client portal is more important than ever. With Jonas, give your clients the added flexibility of creating and tracking work orders, as well as allowing them to access the invoices and details of their service contracts and equipment without having to pick up the phone.
Join us on Thursday, February 24th, at 1PM AST, to see how providing your customers with that self-service ability can increase collaboration and attract more business.
What will be covered:
– Setting up your very own customer portal
– Creating & tracking work orders as a customer
– Tracking service contracts and service item details