Technology Analyst (Voice & Data) – Enterprise Information Technology (Bargaining Unit 179) – Digital Nova Scotia – Leading Digital Industry

Technology Analyst (Voice & Data) – Enterprise Information Technology (Bargaining Unit 179)

At Saint Mary’s University, you will be surrounded by a talented and dedicated team of professionals committed to accessibility, diversity, and the provision of a positive and supportive learning environment. We recognize the importance of the contribution and growth of each individual in the University’s success. We are currently looking to fill the position of Technology Analyst (Voice & Data) to join our Enterprise Information Technology team.

What we offer
As a team member at Saint Mary’s, we are proud to offer many benefits. Some of these include:

  • Competitive compensation
  • Comprehensive benefits package
  • Defined Contribution Pension plan
  • Vacation
  • Flexible Workplace
  • Holiday closure
  • Summer hour schedule
  • Employee Transit EPass through Halifax Transit

Job Information and Responsibilities
Under the direction of the Manager, Networks, the Technology Analyst (Voice & Data) will:

  • Develops the University Information Technology architecture in collaboration with the Technology Development and Support team.
  • Plans for the implementation of these architectures through infrastructure change; drafts and presents these plans to EIT staff and University departments; incorporates these plans into EIT systems documentation.
  • Performs analysis of current infrastructure vs. emerging technologies; recommends and justifies changes to the architecture/infrastructure resulting from these analyses.
  • Plans the implementation of technology infrastructure and upgrades (hardware and software). Works with internal staff and external departments, agencies, or vendors to implement.
  • Assists the Manager in developing policy and procedure recommendations for the administration of, and access to, technology to be carried out by EIT staff (account creation processes, network access policies, backup, and disaster recovery procedures, etc.).
  • Monitors the performance of the technology infrastructure; identifies trends; makes recommendations for improvement; uses this information to anticipate long term technology issues; identifies immediate (non-routine) problems and takes corrective action as appropriate.
  • As an expert in a technology support area, consults with the University and EIT regarding system design, problem resolution and strategy.
  • Maintains a high level of current knowledge in the technology area assumed.
  • Supports EIT and University staff in new systems and technologies as required.
  • Assists in operational infrastructure changes, support, and administration.
  • Under the supervision of EIT management, develops and recommends a project plan, including establishing objectives, funding, staffing, development, and technology requirements.

The Collective Agreement can be viewed here.

Experience and Education Requirements
To be the successful Technology Analyst (Voice & Data) you will have:

  • Completion of High School plus completion of a two- or three-year formal technical training program (i.e., Community College).
  • Minimum of three years’ experience.
  • Information Technology experience in a technology support role.
  • Good interpersonal and communication skills (oral and written).
  • Ability to work on projects in a team environment and ability to work on an individual basis as required.

Application Details
Apply for this opportunity online using our online application system through Career Beacon. Click on “Apply Now” and complete all required information fields. Qualified candidates should submit the following with their application:

  • Resume
  • Cover Letter
  • Three Professional References

Late applications may not receive consideration. We appreciate all applications and note that only candidates selected for an interview will be contacted. No telephone calls please.

At Saint Mary’s University equity and diversity are integral to excellence and enrich our community. As an institution committed to fostering an environment of inclusion and respect, we welcome applications from women, Indigenous peoples, racialized persons/visible minorities, persons with disabilities, persons of minority sexual orientation or gender identity and others who might contribute to the growth and enrichment of our community.

All qualified candidates are encouraged to apply; however, preference will be given to Canadian citizens and permanent residents. If you require accommodations during the recruitment process, please contact Human Resources at hr@smu.ca.

A little bit about us: Saint Mary’s University
Saint Mary’s University is one of Canada’s top primarily undergraduate universities known for its international collaborations, leadership in entrepreneurship, and research that benefits local and global communities. Our programs in Arts, Science, Graduate Studies and the Sobey School of Business are among Canada’s best and feature professors who are committed to the success of their students. Saint Mary’s provides our more than 5,511 students with a place that fosters possibility, excellent research opportunities, and distinguished graduate and professional programs combined with a caring community. Nestled in the heart of Halifax, Nova Scotia, on Canada’s east coast, Saint Mary’s University is marked by iconic buildings, green spaces and fresh ocean air. The Saint Mary’s University community is committed to a prosperous future for the world-a World without limits.

Learn more about working at Saint Mary’s University here and follow us on LinkedIn, Facebook, Twitter and Instagram!