Sr. NetSuite Administrator – Digital Nova Scotia – Leading Digital Industry

Sr. NetSuite Administrator

The Sr. NetSuite Administrator is responsible for the administration, configuration, and support of NetSuite and our other integrated financial systems. This role involves ensuring that our financial systems operate efficiently and effectively, supporting users, and collaborating with various departments to enhance business processes. The Sr. NetSuite Administrator will also manage system upgrades, integrations, and provide training to users.

What You’ll Do

System Administration

  • Administer and maintain financial applications, including our NetSuite ERP system, Coupa procurement system, and various other financial systems.
  • Configure system settings, user roles, and access controls to meet business requirements.
  • Monitor system performance and troubleshoot issues to ensure minimal disruption to financial operations.

User Support and Training

  • Provide day-to-day technical support to end-users, resolving application-related issues.
  • Create and update user documentation, guides, and FAQs.

Process Optimization

  • Collaborate with finance and IT teams to identify areas for process improvement within financial applications.
  • Implement best practices and recommend system enhancements to streamline financial operations.
  • Work with stakeholders to gather and analyze business requirements for system modifications.

Integration and Upgrades

  • Manage the integration of financial applications with each other, and with other enterprise systems, such as our CRM, Salesforce, and our HRIS, UKG Pro.
  • Coordinate and oversee system upgrades, patches, and migrations, ensuring minimal downtime.
  • Test new features and functionalities before deployment to production environments.

Reporting and Analytics

  • Support users building financial reports and dashboards to aid their decision-making processes.
  • Develop custom reports and queries to meet specific business needs.

Compliance and Security

  • Ensure financial applications comply with internal policies, industry regulations, and security standards.
  • Conduct regular audits of system access, data integrity, and security protocols.

What You’ll Bring

  • Bachelor’s degree in Information Technology, Finance, Accounting, or a related field.
  • Minimum of 4-6 years of NetSuite administration experience is required.
  • Experience administering other integrated financial applications, such as Coupa, Adaptive, AvaTax, and/or Concur is highly preferred.
  • Strong understanding of financial processes, accounting principles, and financial reporting.
  • Proficient in system configuration, user support, and troubleshooting.
  • Excellent analytical and problem-solving skills with a keen attention to detail.
  • Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Familiarity with database management, SQL, and data integration tools.
  • Project management skills are a plus.

Nice To Have

  • Certifications for NetSuite are highly preferred.
  • Certifications for Coupa are desirable.