Solutions Architect
The Opportunity:
We are seeking a seasoned Solutions Architect to join our team. In this role, you will be responsible for formulating and delivering comprehensive solutions that align with client technical and business requirements. You will orchestrate Maplewave products, services, and partners to craft solutions that drive digital transformation across both digital and retail channels. Solutions Architect will be reporting directly to Director, Delivery. You are a natural leader who works well with others, providing knowledge and expertise, and ensuring projects are kicked off and closed correctly.
Duties and Responsibilities:
- Solution Design: Develop and present end-to-end solutions to architects, business owners, and customers, utilizing deep technical knowledge of our products and services.
- Collaboration: Work closely with project teams and product management to deliver solution designs that meet client needs.
- Stakeholder Communication: Effectively communicate solutions to executives, business sponsors, IT teams, and stakeholders.
- Technical Authority: Advise presales and sales teams during the sales and delivery process, serving as a technical authority.
- Product Feedback: Provide feedback to product management to drive the product roadmap, ensuring features are optimized to reduce deployment costs and improve solution quality.
Requirements:
- Experience: Minimum of 10 years in the communications/telecom industry, with at least 5 years in solutions architecture or sales engineering roles.
- Technical Expertise: Proven experience in delivering OSS & BSS solutions. At least 5 years of software development experience using C#, .NET, or Java, along with front-end frameworks such as React or Angular, focused on digital or enterprise applications.
- User Experience (UX) Understanding: Demonstrated ability to apply UX principles in designing intuitive, user-centric interfaces. Skilled in translating user requirements into engaging experiences, optimizing usability, and collaborating closely with design and development teams to ensure products meet user needs effectively.
- Digital Transformation: Demonstrated experience in designing large-scale enterprise systems and ensuring best practices in digital transformation projects for both digital and retail channels.
- Technical Skills: Proficiency with Docker, Kubernetes, and AWS, with a preference for candidates holding relevant certifications.
- Education: Bachelor’s degree in Computer Science, Engineering, or a related field is preferred.
Communication Skills: Excellent oral and written communication skills for effective dialogue with colleagues and customers, including business executives and technical teams. - Leadership: Ability to influence key stakeholders and secure buy-in on technical decisions.
- Adaptability: Experience working in ambiguous environments and the ability to collaborate effectively in a team setting.
- Customer Engagement: Ability to build and foster technical relationships with customers at all levels, including C-Level representatives.
- Other: Expected to be available to work 50% of the time in the office.
Our Benefits:
- Group benefits plan
- Health spending account
- Paid time off
- 35-hr work week
- On-going training & development platform
- Half Days on Friday in August
About Maplewave:
Can you remember the last great retail experience you had? At Maplewave, we believe a fast, exciting, immersive, in-store retail experience will create long-term relationships between a Telco provider and their customers. Through the development of innovative products, exceptional service, and a customer-focused culture, we are revolutionizing Telco retail. Our team of extraordinarily talented people have built cutting-edge products and services that transform and humanize the retail experience – and we’re growing fast! We’re sure you’ll love working here.
Maplewave values diversity and inclusiveness and encourages applications from all qualified candidates including Indigenous persons, racially visible persons, persons with disabilities, and women. Applicants from these communities wishing to self-identify may do so in their cover letter.
Job Type: Full-time
Pay: $100,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site gym
- On-site parking
- Paid time off
- Profit sharing
- RRSP match
- Wellness program
- Work from home
Schedule:
Monday to Friday
Work Location: Hybrid remote in Dartmouth