ServiceNow Senior Technical Consultant – Service Portal, CoE
The Senior Technical Consultant (STC) – Service Portal owns the development and implementation of ServiceNow portal solutions, ensuring we meet business and technical requirements. Working closely with a solution architect, chipping in to craft discussions, and complete the hands-on development of User needs. The STC will also collaborate with UI/UX teams to align development with design standard processes.
What you’ll do
- Participate in requirements workshops, collaborate on both ServiceNow and Front-End standard processes!
- Support the solution architect on story estimation and documentation
- Complete technical development and configuration at the highest standard of technical quality.
- Provide technical design mentorship within projects following ServiceNow standard methodologies.
- Understand and guide on what frameworks, platform application, or technical stack can be used to devise a solution.
- Understands how ServiceNow applications will look, what modules will be in scope, and how they will work well with each other for client success.
- Understand and share with the team how the ServiceNow digital solution will scale in the future and how it will be supported.
- Assist the team in the assessment of new opportunities, design tools and techniques to deliver efficiently.
What you bring to the role
- Bachelor’s degree or equivalent experience in Information Technology, Engineering, or the Sciences
- ServiceNow Certified System Administrator (CSA)
- Certified Application Developer (CAD)
- While HRSD and other CIS certifications are advantageous, a solid grasp of scripting, app development, web services, APIs, and mobile application design is also crucial.
- 2+ years working on the ServiceNow platform.
- Participated in 5+ ServiceNow implementations across various disciplines.
- Extensive full stack and front-end development experience
- Angular JS, SOAP, REST, JSON, Ajax, CSS, SaSS, HTML, JavaScript, (bonus) TypeScript
- ServiceNow Portal Stack (widgets, pages, themes, components, taxonomy)
- ServiceNow server-side development