Senior Product Owner – Digital Banking Application (Canadian Credit Union Sector)
Position Description:
Location: Hybrid within Canada, with availability to work with teams across multiple geographies (Canada and India)
Position Overview: We are seeking an experienced and visionary Senior Product Owner to lead and shape the future of our Digital Banking Application tailored specifically for Canadian Credit Unions. This role requires a strategic thinker deeply knowledgeable about the credit union ecosystem who can provide thought leadership on digital banking trends and features. The successful candidate will excel in Agile delivery practices and thrive in a dynamic, client-focused, and geographically distributed team environment.
Your future duties and responsibilities:
Key Responsibilities:
1. Thought Leadership
• Stay at the forefront of digital banking trends, technologies, and innovations, particularly those relevant to Canadian Credit Unions.
• Advise credit union clients on best practices and strategies to enhance member engagement and satisfaction through tailored digital solutions.
• Translate emerging trends into actionable product features that directly address the needs and challenges of Canadian Credit Unions.
2. Product Management
• Define and articulate a clear product vision and roadmap tailored to the specific operational, regulatory, and strategic goals of credit union clients.
• Collaborate with stakeholders to prioritize and refine the product backlog, ensuring the delivery of high-value features.
• Ensure the product meets Canadian regulatory and compliance standards relevant to the credit union sector.
3. Agile Delivery
• Champion Agile principles, facilitating iterative development and delivery.
• Work closely with Scrum Masters, developers, QA teams, and business analysts to deliver high-quality solutions tailored to the credit union sector.
• Identify and mitigate risks, dependencies, and obstacles to maintain delivery momentum.
4. Client Engagement
• Build strong, trust-based relationships with Canadian credit union clients, acting as a strategic advisor and advocate for their needs.
• Conduct workshops, demos, and presentations to communicate product vision and progress, focusing on credit union-specific challenges and solutions.
• Gather and incorporate client feedback to continuously improve the product and maintain alignment with the credit union sector’s evolving landscape.
5. Collaboration Across Geographies
• Coordinate effectively with teams located in different time zones and geographies.
• Foster a culture of collaboration, innovation, and inclusivity within globally dispersed teams while prioritizing Canadian client needs.
• Ensure seamless communication and alignment across all stakeholders, with a focus on delivering measurable outcomes for credit unions.
Required qualifications to be successful in this role:
Qualifications and Skills:
Education and Experience:
• Bachelor’s degree in Business, Computer Science, or a related field; Master’s degree is a plus.
• 7+ years of experience in Product Ownership or Product Management, with a focus on financial services or digital banking.
• Proven track record of working with Canadian credit unions or within the credit union ecosystem.
Technical Skills:
• Deep understanding of digital banking platforms and Canadian credit union operations.
• Proficiency in Agile frameworks such as Scrum, SAFe, or Kanban.
• Familiarity with tools like Jira, Confluence, or other Agile project management tools.
Leadership and Communication Skills:
• Exceptional ability to communicate complex concepts clearly and effectively to diverse audiences, particularly credit union stakeholders.
• Proven leadership skills with the ability to inspire and guide teams.
• Strong stakeholder management and relationship-building capabilities within the credit union sector.
Personal Attributes:
• Innovative, forward-thinking mindset with a passion for digital transformation in the credit union space.
• Results-driven and self-motivated with strong problem-solving skills.
• Comfortable working in a fast-paced, collaborative, and geographically dispersed environment.
If you are passionate about digital banking innovation and have the expertise to lead transformative projects for Canadian Credit Unions, we encourage you to apply for this exciting opportunity.
To Apply: Submit your resume and a cover letter outlining your experience and vision for the future of digital banking tailored to Canadian credit unions.
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Skills:
- Client Management
- Credit Unions
- Leadership
- Product Owner
- SCRUM
What you can expect from us:
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Come join our team—one of the largest IT and business consulting services firms in the world.