Salesforce Data Cloud Consultant (Remote)
As a Salesforce Data Cloud Consultant, your role will involve:
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Working with clients to understand their needs, particularly in areas like data-driven marketing, a unified customer view, and marketing technology, all with a focus on Data Cloud.
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Authoring solution design documentation to fulfill client requirements.
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Conducting thorough assessments of customer system landscapes and identifying areas for optimization using Data Cloud.
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Building audience segmentation strategies using Salesforce Data Cloud features.
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Teaming up with other groups to transform data-driven insights into practical marketing and customer service initiatives.
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Explaining complex Digital Data and CDP topics to those unfamiliar with these areas, including discussing the benefits and potential drawbacks of solutions.
Experience Requirements
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Experience with Customer Data Platforms or Master Data Management (MDM) platforms, such as Salesforce Data Cloud, IBM InfoSphere, Segment, Amperity, or ActionIQ.
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Proven experience working with Customer Data Platforms (CDPs).
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A solid understanding of data management principles, data modeling, and Extract, Transform, Load (ETL) processes.
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Familiarity with Salesforce Marketing Cloud or core Salesforce products is highly advantageous.
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A strong analytical mindset and demonstrated ability to derive insights from complex customer datasets.
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Excellent communication and collaboration skills, with the ability to bridge technical and business concepts.
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Preference will be given to candidates with certifications in Salesforce Data Cloud, Marketing Cloud, or related areas.
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Working knowledge of Salesforce Data Cloud.
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Experience with Salesforce Sales/Service Cloud data models.
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Experience with marketing campaign design and implementation.
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Experience with technologies and processes for mobile and social media technologies, solutions, and strategies.
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Experience in a consulting environment and/or digital agency, with a demonstrated track record of continuing responsibilities, creativity, and innovation.
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Bilingual fluency in verbal and written French and English is a strong asset.