Cognigy Bot Developer
About the role
As a Cognigy Bot Senior Developer, you will make an impact by designing and implementing intelligent automation solutions that enhance customer engagement and operational efficiency. You will be a valued member of the Technology & Engineering team and work collaboratively with cross-functional stakeholders across development, architecture, and insurance domain experts.
In this role, you will:
- Design scalable and robust architectures using Node.js and Python to meet business requirements.
- Integrate Google Dialogflow ES and CX into existing systems to build conversational interfaces.
- Commit to deliver technical project development for Conversational AI (CAI) solutions, focusing on innovation and scalability.
- Leverage Google Agent Assist and Google Insights to deliver actionable data and enhance decision-making.
- Implement Google Info Bot to streamline information retrieval and improve user experience.
Work model:
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Halifax, NS, Canada.
Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
What you need to have to be considered:
- 10+ years of experience in software development, with strong proficiency in Node.js, Javascript and Python.
- Expertise in Cognigy for building conversational AI solutions.
- Hands-on experience with the Google CCAI Platform, including Agent Assist and Insights.
- Strong problem-solving skills and ability to troubleshoot complex technical issues.
- Excellent communication skills to collaborate effectively with cross-functional teams.
These will help you stand out:
- Experience implementing Google Info Bot for enhanced user experience.
- Familiarity with the Property & Casualty Insurance domain and its specific business needs.
- A proactive approach to mentoring junior developers and fostering continuous learning.
- Ability to stay current with emerging technologies and incorporate them into solution design.
Salary and Other Compensation:
The annual salary for this position is between $74,000 – $117,000 depending on experience and other qualifications of the successful candidate.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.