Business Analyst-Healthcare
In the role of Business Analyst, eHealth and Clinical Information Systems you would be responsible for analyzing organizational processes, systems, and structures to identify areas for improvement and optimize efficiency, gathering and interpreting data, documenting requirements, and proposing solutions to enhance business and technology performance. Collaborating with stakeholders, the Business Analyst facilitates communication between business units and IT teams, ensuring that projects meet strategic objectives and align with the organization’s goals. Your focus and priority is on client satisfaction, which you achieve through strategic, well organized and communicative project management as well as through strong team leadership and support to the CGI members (employees) on your delivery team(s). You will ensure resourcing is achieved and performance reviews are completed for people assigned to your projects as well as providing recognition and regular coaching to team members.
This role reports to the Director of Consulting Services, Health and Life Sciences.
Your future duties and responsibilities:
• Managing the day-to-day relationship with the client and key project executives and stakeholders
• Develop project and solution design concepts and approaches
• Development of project proposals and business cases
• Lead the citizen engagement sessions leveraging design thinking methodologies
• Align business and clinical programs with digital health opportunities
• Perform gap analysis between program objectives and proposed digital health initiatives
• Document business and technical requirements
Required qualifications to be successful in this role:
• Experience working with Nova Scotia Health and/or other Atlantic Canada Health Authorities (i.e. New Brunswick Health, Horizon, Vitalite and/or other Atlantic Provincial Health Authorities) is required.
• Experience working with Departments of Health is also desired.
• 8+ years of experience as a Business Systems Analyst including requirements gathering, facilitation, use case analysis and detailed design activities.
• 3+ years of eHealth experience as a Business Systems Analyst with in-depth knowledge of requirements gathering and functional design needed to deliver solution(s) enabling citizen access to personal health information.
• Experience with clinical information systems, such as EHR/EMRs like Cerner and Epic
• An understanding of the health interoperability and data privacy and protection landscape
• Must be goal oriented, results-driven and client focused
• Strategic and operational business planning
• Confident and dynamic personality with strong interpersonal skills
• Must have a bachelor’s degree in business administration, Computer Science, or a related discipline (an equivalent combination of education and experience may be considered).
Desirable Skills
• 10 years of experience with facilitation, resulting in clear and concise user stories and business use cases.
• 3 years of experience as an BA working directly with Identity as a Service (IDaaS) solutions and enterprise master patient index solutions.
• Governance and organizational design
• Change management and communications