McKinsey & Company’s global survey on reskilling reported that the proportion of companies addressing empathy and interpersonal skills doubled in 2020, while Deloitte predicts that soft skill-intensive occupations will account for two-thirds of all jobs by 2030. Yet soft skills have been undervalued or overlooked, and are still surrounded by myths such as: they are inherent and cannot be learned; they are secondary skills or non-essential; they only matter in customer service or client-facing positions; they are more commonly present in extraverts or certain groups of people; and they are equitable to language and communication skills. So what is the truth behind these myths- how important are “soft skills” and what are we willing to invest in developing them? Join leaders as they share their personal and organizational experiences and learnings to shed light on and de-myth soft skills, and provide advice and guidance to organizations and job seekers looking to develop these highly relevant and transferable skills to be successful in the job market: Jennifer Phillips, Executive Director, Northwest Territories Chamber of Commerce Dr. Kerry Lynn Durnford, Program Head, Bachelor of Science in Nursing (BSN) and Post-BSN, Aurora College Jill Haigh, Human Resources Partner, Manulife Financial Introduced by Luke […]