Value stream mapping is a Lean tool that visualizes and quantifies the activities from customer request to customer delivery.
Chances are your value streams have been impacted significantly from COVID-19. Now is the time to understand your current state and make a plan for the future, using evidence-based decision making but also staying agile for what the future may bring.
If you are not familiar with value stream maps or value stream mapping workshops, you are likely not aware of the power of a value stream map to drive strategic and tactical decisions.
There’s a 99.9% chance that COVID-19 has disrupted your processes in some way. Demand has likely decreased (or increased). Processes that were once face-to-face have moved online. New activities have started and others have disappeared. A value stream map can quantify these changes and show where the new bottlenecks are, where there is capacity, and where there are wastes.
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