Explore the significant impact of UX on customer and employee satisfaction, brand perception, and overall business success while emphasizing the importance of adapting UX strategies for diverse global markets and how to avoid common mistakes in UX strategy.

Key Takeaways:

• How UX impacts customer and employee satisfaction, brand perception, and business success;
• Adapting UX strategies to cater to diverse global markets and how to avoid common UX strategy mistakes;
• Exploration of how emerging technologies are shaping the future of UX.

Meet your Presenter…

Jamie, the founder of 20/20 Digital, is a Principal Consultant with over 20 years of experience across multiple sectors, including telecommunications, healthcare, law, finance, education, government, and travel and tourism. He has worked with startups, Fortune 500 companies, and private and public sector organizations.