It’s a question that inspired the name 20/20 Digital—and one with no simple answer.
Join Jamie Gerrard, founder of 20/20 Digital, as he shares what it takes to improve people’s interactions with digital products and services. With 24 years of experience in digital product strategy and design, Jamie reveals why UX success goes far beyond quick fixes or flashy design updates—it’s about understanding how organizations work from the inside out.
Drawing on real-world projects, Jamie will examine the three critical elements every successful UX initiative needs, explain why “it depends” is often the most thoughtful answer and share practical strategies for building digital experiences that stand the test of time.
Whether you’re a product leader, designer, or simply curious about creating better digital products and services, this talk offers candid insights and actionable takeaways to help you strengthen your UX approach.
AGENDA
7:00 PM Doors open, networking time
7:15 PM Introductions from Nata and Ruby
7:20 PM “Can you fix our UX” with Jamie Gerrard
7:50 PM Q&A
8:15 PM Networking and wrap-up
8:30 PM Doors close
HOW TO FIND US AT VOLTA
Enter at 1800 Argyle St. Proceed up the stairs or use the accessible ramp to the left of the stairs. Take elevators to the 8th floor. Go through the doors ahead. Volta is on your right. Proceed across the space. Take a left down the hallway after the projection wall. The room is ahead, to the right.
ACKNOWLEDGEMENTS
Thank you enormously to Volta for sharing their space with us. With this venue, we can continue to grow and scale our meetups for larger audiences.
SUPPORT US!
We are solely volunteer-run and always looking for sponsors and volunteers. Please reach out if you want to learn more.