Business & Reporting Analyst
About Dalhousie University
Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.
Job Summary
The Registrar’s Office (RO) is a large, multi-unit, multi-site operation involved in the entire academic experience of Dalhousie students, through to convocation and beyond. We provide critical assistance in support of the academic missions of the institution through a wide range of functions and services, and safeguard the integrity of institutional policies and student records. Reporting to the Associate Registrar, Director of Enrolment Systems, the Business and Reporting Analyst is a key resource in business and reporting analysis, reporting development and improvements to meet institutional needs, and providing knowledge and support for institutional student data and information.
Key Responsibilities
- Lead the implementation of reporting initiatives, projects and functionality related to student information reporting, the student information system (Banner) and institutional reporting system (Cognos)
- Lead in the creation and development of standard and complex student institutional reporting, official reporting and operational reporting for the Registrar’s Office, internal university stakeholders, and external stakeholders through the institutional reporting tool (i.e. Cognos)
- Undertake reporting and data analysis, and business and process analysis; connect with stakeholders, research appropriate solutions, develop supporting documentation (such as project timelines, technical/functional requirements and specifications, procedures, test plans, training documentation)
- Investigate new initiatives and best practices in the IT and Higher Education industries and make recommendations for reporting and/or process improvements to the Associate Registrar, Director of Student Information and Systems;
- Develop solutions to improve work processes and increase efficiency in operations in the Registrar’s Office.
- Serve as an expert on student information, data, data models, reporting, and the institutional reporting tool and its use for the purpose of effective and efficient reporting and business processes; Assist in ensuring the reporting needs of the Registrar’s Office and the greater University community are met as business processes are updated.
Note
The successful applicant will be eligible for hybrid work (combination of in-person work on campus and remote work from within Nova Scotia) as agreed by all parties based on operational requirements and university guidelines.
Required Qualifications
- Undergraduate degree in IT, Computer Science or related field with computing/systems background (or equivalent combination of training and experience).
- Demonstrated experience in business analysis and process improvement. Proven report development, and reporting systems and tools experience.
- Communication, teamwork, and organizational skills are essential.
- Must be highly motivated and able to exercise initiative, multitask, and effectively work in a team environment.
- Strong analytical and problem-solving skills.
Assets
- Demonstrated proficient use of Cognos report development and knowledge.
- Experience using BRIO .
- Experience in data warehouse environments, programming and SQL development skills.
- Student information systems and student data experience and knowledge, especially Ellucian Banner ERP.
- Project management and change management experience.
Job Competencies
The successful candidate is expected to demonstrate proficiency in Dalhousie’s core and leadership competencies, in particular:
- Communication
- Thinking and Acting Strategically
- Accountability for Performance & Results
- Change & Innovation
- Respect and Inclusion
Additional Information
Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.
Application Consideration
Applications from current university employees and external candidates are assessed concurrently. Current university employees will be given special consideration.
We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or People and Culture.
Diversity Statement
Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous Peoples of Turtle Island (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. In accordance with our Employment Equity Policy, preference will be given in hiring processes to candidates who self-identify as members of one or more of the equity-deserving groups listed above. For more information, including details related to our Employment Equity Policy and Plan and definitions of equity-deserving groups please review our Employment Equity information.
If you require any support for the purpose of accommodation, such as technical aids or alternative arrangements, please let us know of these needs and how we can be of assistance. Dalhousie University is committed to ensuring all candidates have full, fair, and equitable participation in the hiring process. Our complete Accommodation Policy can be viewed here.