Convenient, Reliable, Accessible, Secure

The COVID-19 pandemic reshaped how Canadians work, shop, learn,
and engage with the government. A digital transformation has taken
center stage. Canadians now expect and require user-friendly digital
options that are accessible and convenient. In response, the government
of Canada is actively leveraging digital technologies to deliver
enhanced programs and services. By embracing this transformation, the
government aims to make interactions with the Government of Canada
seamless and hassle-free for Canadians, meeting their needs and
preferences in the digital era.

The Digital Government & CX Road Show 2023 galvanizes senior
government technology executives to explore and discuss how
to advance the goal of improving citizen experiences with digital
government services while ensuring that they are accessible, reliable,
convenient, and secure.

Benefits of Attending

• Examine the new digital era to deliver services to citizens at unprecedented speed and convenience
• Explore how to develop client-centric service delivery that citizens can access 24 hours a day, 7-days a week
• Build a data-enabled digital government to support service delivery and decision making
• Identify the digital CX strategies in government and emerging trends and future opportunities for successful digital transformation

Who You’ll Meet:

Chief, Deputy Ministers, Assistant Deputy Ministers, EVPs, VPs, Executive Directors, and Directors of:

• Information technology
• Technology and Innovation
• Transformation
• Digital Transformation
• Digital and Innovation
• Customer Experience and Technology
• Technology Support and Operations
• Digital Delivery and Innovation