Unified Communications Technician – Digital Nova Scotia – Leading Digital Industry

Unified Communications Technician

As our business grows, Cabco seeks an experienced Unified Communications Technician to work out of our Dartmouth, NS office.

A self-starter with a passion for technology, you are comfortable working independently and as part of a team in a collaborative, goal-oriented atmosphere. You have a reputation as being reliable, customer–focused, and approach your daily work in an efficient, highly organized manner.

What Does Cabco Bring to the Table?

  • Competitive compensation with comprehensive benefits package
  • On-the-job training, as well as career growth
  • A focus on employee wellness
  • Company pension match plan
  • Paid vacation and milestone service awards
  • Use of company vehicle
  • On-the-job paid training, mentoring and opportunity for career growth
  • An amazing team and company that lives its core values of our people, customers, community, growth, integrity, and safety.

Key responsibilities for this position include:

  • Assist with the implementation, installation and integration of business telephone (analog, digital, VoIP, SIP), WiFi, audio/visual, sound masking, and data networks.
  • Collaborate with the team to help design and implement solutions for both new and existing customers, based on specific needs and requirements.
  • Train customers to use their equipment and provide technical service support (both remotely and on-site).

Qualifications:

  • Experience working as a technician in the telecommunications industry.
  • Recent graduates of 2 Year IT diploma program or equivalent will be given consideration in lieu of some experience requirements.
  • Avaya IP Office certified or equivalent experience preferred.
  • Strong understanding of structured cabling including data and voice panels as well as BIX field connections and infrastructure required.
  • Strong understanding of data networking and its’ relevant components i.e., data switching and routing, OSI Model
  • Strong network troubleshooting skills
  • CCNA or equivalent certification preferred
  • Experience with 3CX Phone System platform considered an asset.
  • Conscientious project management and organizational skills are absolutely essential.
  • Ability to interact in a professional manner with customers and suppliers.
  • Motivated to learn new technologies and complete required training and certifications as necessary.
  • Willing to fulfill a variety of job duties across a diverse product and service line.
  • Strong technical troubleshooting and problem-solving skills.
  • Valid driver’s license.

If you are interested in being part of a growing company driven by innovative technology and a goal to be the best at what we do, please forward your cover letter and resume to:

“UC Technician” via work@cabco.ca