Reporting Data Analysis Lead

CGI is offering an exciting opportunity as a Reporting Data Analysis Lead in a digital environment. As a member of CGI’s national practice providing retail banking solutions and services to credit unions, you will be joining an experienced and dynamic team of global IT professionals serving our clients across Canada and the world.

The financial industry is in the midst of dramatic change and credit unions are challenged with finding faster, more innovative ways of providing solutions and services to their customers who have more alternatives than ever before. Digital transformation and digital services are disrupting traditional financial institutions, instead offering businesses and households access to services that are customized specifically to personalized needs and wants of the end consumer. Omni-channel experience, mobile self-service, predictive analytics, data governance, robotic process automation, FinTech partnerships, and open banking requirements have turned the banking industry on its head. Staying relevant is key while customer retention and growth has never been more challenging. Our clients are turning to CGI to help them remodel their operations and assist in navigating through the massive digital transformational changes required to remain competitive.

Key Responsibilities:

  • Engages with the implementation vendor PM and team to bring the leadership of migration from the current platform
  • Knowledgeable in a variety of strategies of querying, processing, persisting, analyzing and presenting data
  • Translate functional requirements into technical specifications for report development
  • See the big picture, and take the initiative to find and fill gaps in our processes
  • Maintain appropriate levels of data security and privacy relating to customer data

Other Responsibilities:

  • Maintain a solid understanding of software testing best practices, methodologies, and terminologies
  • Lead, coach and mentor other members
  • 100% adherence to CGI policies (Member Commitment to the Code of Ethics and Business Conduct, Dress Code, Travel, Expenses, etc.)
  • Always practice professional, respectful communication whenever dealing with other team members, management and the client
  • Use all of the tools including Internet and Instant Messaging appropriately, being mindful that they should only be used as a form of business communication and in a professional manner at all times
  • Timesheets and status reports completed on time
  • Attend and participate in all CGI member meetings (e.g., MSAPs, town halls, annual tour)
  • Remain current in your area of expertise
  • Develop consulting skills
  • Proactively identifying and communicating project risks
  • Share knowledge freely and openly with other team members
  • Follow project management processes (i.e., Change Management, Configuration Management, etc.)

Required Experience:

  • Knowledge of the Horizon data platform and current reporting requirements
  • Proven management of reporting migration
  • Experience working with data analysis, proficient in data mining

Nice to Have:

  • Possess knowledge of Agile or Scaled Agile Frameworks, certifications are a plus.
  • Experience working in a team in a diverse/ multiple stakeholder environment
  • Experience in retail banking and/or credit union space

Soft Skills:

  • Self-motivated with attention to detail and exceptional organizational skills with the ability to balance immediate and longer term tasks and requirements
  • Excellent presentation skills, ability to cater messages depending on the audience.
  • Strong sense of ownership and ability to drive tasks through to completion
  • Demonstrate the ability to provide information and ideas in a clear, comprehensive, concise and organized manner
  • Excellent written and oral communication skills
  • Ability to build consensus and resolve interpersonal challenges
  • Ability to balance multiple deliverables and manage time effectively
  • Ability to build strong relationships with clients and team members

Required Level of Education:

  • Bachelor’s Degree in Computer Science or related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience