Product Design Lead, Teams (Remote, Americas) – Digital Nova Scotia – Leading Digital Industry

Product Design Lead, Teams (Remote, Americas)

About FreshBooks

FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we know that different folks thrive in different working environments: Remote, onsite, and everything in between, you’ll find it with us.

The Opportunity

As a Lead Product Designer, you’ll have the opportunity to make a huge impact with small business owners all over the globe. You will collaborate closely with our world-class product teams, shipping valuable features to our customers and will own every stage of the design process from generative research and concepts through to prototyping and usability testing.

What you’ll do as a Product Design Lead

  • Seek to deeply understand the problems you’re solving for our customers, and explore multiple high-level approaches to solving them, apply user-centred design approaches to iterate on designs
  • Work closely with developers, product managers and design peers to create a world-class, cross-platform experience
  • Clearly communicate design decisions and rationales to peers and stakeholders
  • Oversee design work within your line of business, and provide coaching and mentorship where necessary
  • Design prototypes and perform usability testing on design work completed by your team
  • Critique your peers’ experiences to help them improve their craft
  • Help shape our design standards and patterns across all our platforms

What You’ll Bring to the Role

  • At least 5 years of experience as a UX or Product Designer
  • A true focus on the customer—you make your design decisions based on research, including interviews, usability testing and quantitative data
  • A passion for the “why” of design, as well as the “what”
  • An egoless attitude toward design, a passion to learn and grow every day, and an interest in sharing your learnings with your peers
  • A sharp eye for UI design, animation and micro-interactions

Please apply with your resume, as well as an online portfolio that demonstrates how you frame user problems, design solutions, and test those solutions with users.

Our Commitments to You

At FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you’re passionate about, and work as a part of a collaborative team without ego! Here are some of the ways FreshBooks recognises and rewards our employees:

  • 🩺 Comprehensive Health and Wellness Benefits. Including retirement savings programs matched to your local office, stock options for every full time employee, generous time off, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits dependent on your region, and more.
  • 📚 Perks that Matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your locale.
  • 🌱Working Environments to Help You Thrive. Beautiful office spaces welcome you in Canada and Mexico, and remote FreshBookers receive a home office credit to set up your home office.
  • 🤗 Supportive Peer Group, Mentors, and Leaders. We care about each other across the organisation and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact.
  • 🚀 Accelerated growth. 3 week dedicated company onboarding, career development through continuous coaching, training, and learning on the job, and a bi-annual review process.

Closing

Even if your experience doesn’t meet every bullet on the above lists, we’d love to learn more about you and why you think FreshBooks is the next step in your career.

FreshBooks is an equal opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.

FreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at phone 416-780-2700 and/or accessibility@freshbooks.com.