Planning Coordinator (3 positions) – Digital Nova Scotia – Leading Digital Industry

Planning Coordinator (3 positions)

Department: Work Management & Resource Allocation

Location: Sackville, Nova Scotia Canada

Type of Employment: Temporary, Full-time

Number of Positions: 3

Date Posted: July 13, 2022

Nova Scotia Power’s greatest source of energy is our people. In a culture focused on safety, we’re committed to providing exceptional service to our customers and rewarding jobs to our employees. We’re hiring solution-minded people excited to help us grow into the future. We are currently looking to fill 3 Planning Coordinator positions.

Note: These are temporary positions, with an expected end date of December 30, 2022

Accountabilities:

As part of the Work Management Resource Allocation team, the Planning Coordinator establishes a connection between Regionals Planners and the Work Management Specialist to ensure all projects are clear to perform safely and efficiently by obtaining permission from different agencies across Nova Scotia. You will be responsible for confirming that all permits, locates, joint use forms, easements, and other requirements for the work to be completed are valid and available to the crews before they are scheduled. You will be responsible to track and monitor tasks and inquiries associated with customer service requests and communicate regularly with customers on the phone and/or electronically. You will also provide support to internal customers as required and complete other administrative tasks to support the business objectives of the Work Management Resource Allocation team, T & D Team, Customer Care Team and provide support to Regional Planners with quoting and inquiries.

Key responsibilities will include:

  • Submit and monitor HRM/DOT permit requests, locates for water, sewer, gas, Aliant, Rogers, 360 Network, Environmental permits, engineering approval, issuing of joint use Aliant and CATV forms, creation of work orders when required, and release/booking for final staking when to-dos are completed.
  • Responsible to check & update customer easements through Property Online, follow the planned outage process, and ensure account, project and task numbers are accurate for the work being performed.
  • Required to manage underground locate requirements, such as updating work orders with diagrams, returning completed forms to customers and submitting internal & external cable locates when required.
  • Responsible for requesting quotes from external contractors for services such as tree trimming & Grade 1 Assessments when required, quoting these services and releasing the work at various stages in the work order cycle.
  • Responsible for Make Ready and the Aliant work processes and month end invoicing to Aliant and CATV Companies. Also, process and calculate attachment fees related to contributed lines, credit in lieu of overhead, and developer rebates. You will need to manage the quoting process of work orders.

You will be responsible for your personal safety and that of your co-workers by observing and ensuring compliance with all Occupational Health and Safety Rules and Regulations. You will be accountable for environmental performance as it relates to the NS Power Environmental Management System.
You must be flexible and be available for overtime during peak seasons and after hour emergency service restoration.

Skills, Capabilities and Experience:

As the ideal candidate you possess a Grade XII education and/or a certificate, degree in business from a post-secondary institution and have a minimum five (5) years’ experience working in a customer service and operational environment with experience coordinating internal and external resources to meet productivity standards. Strong mathematical and analytical skills with great attention to detail as well as proven organizational skills are required. You have a proven track record of providing exceptional service to customers.

The ideal candidate is able to demonstrate expertise in using NS Power’s work management system (Maximo), Orcom CIS, Infoview, SharePoint, ViryaNet, Smartsheet, Oracle, Adobe suite, Property Online, Info-Excavation or equivalent work management experience. A high level of proficiency with MS Office, particularly MS Excel would be required. You have experience communicating complex information to customers in writing, phone and in person while maintaining a positive customer experience.

The successful candidate must have knowledge of the Aliant Work Request and Joint Use process, Make Ready process, job pricing/estimation and financial calculations for contributed line rebates or equivalent experience would be considered.

Experience with as well as familiarity with NS Power’s processes for distribution line work management, make ready third-party attachment, and contributed line rebates would be considered an asset.

At Nova Scotia Power, our employees are our greatest strength. Our Leadership Competencies set standards that advance our business strategy, deliver results for customers, and provide career development for employees. As the ideal candidate for this position you speak up on health, safety and environment issues, and demonstrate a belief that all injuries are preventable. You support flexibility in the workplace and embrace change. You build strong collaborative relationships with a commitment to a respectful, inclusive and productive work environment while demonstrating integrity and a commitment to operational excellence for our customers. Lastly, we encourage you to proactively ask questions and seek information to understand how your work relates to the business goals and make well informed decisions.

Reports to: Resource Allocation Manager

Form of Application: Click the APPLY button at the end of the online job posting. Complete all required information fields and copy and paste your covering letter and resume into the online form.

Salary: $26.07 per hour, as per the Collective Agreement I.B.E.W. Local 1928

Must Be Received By: All interested candidates should apply no later than July 28, 2022. Late applications may not receive consideration

Recruitment and Promotion Policy: When filling vacant positions, we are determined to hire the best candidates available. We are committed to providing employees with a fair and equal opportunity to compete for jobs. Hiring and promotion of employees is based on skills, capabilities, knowledge and demonstrated abilities.

In accordance with Emera’s occupational health and safety program and the Emera Vaccine Program, subject to any approved accommodation, all employees are required to be fully vaccinated against COVID-19. For clarity, “fully vaccinated” means 14 days since having the number of doses or combination of doses of a vaccine approved by Health Canada or local public health agencies in the jurisdiction in which they will be employed.

At Emera we value diversity, equity, and inclusion. We strongly encourage applications from all qualified candidates, including persons who identify as racially visible, Indigenous, persons with disabilities, women in underrepresented roles and members of the LGBTQ+ community.

Applicants from these equity groups may self-identify through the on-line application process.

Emera supports candidates and employees with access and accommodation needs.

If you are selected for an interview and require a specific accommodation, please advise our Talent Acquisition team and we will support you with the recruitment process.