People Experience Specialist – Digital Nova Scotia – Leading Digital Industry

People Experience Specialist

Our people are foundational to our strategy– they are not ‘resources’ that we leverage! Our People team (formerly Human Resources) partners with leaders to engage and attract high performing, diverse, entrepreneurial talent. We continuously challenge ourselves to be BOLD in our thinking, design and delivery of people solutions that enable our people to be the best that they can be and drive exceptional ResMed success.

ResMed is a global leader in connected devices and digital health. We help millions of people sleep, breathe and live better lives. Are you ready to help fuel our growth? As ResMed continues to evolve with the future of healthcare, our customer-centric organization focuses on cloud-connected devices and digital health technologies that are designed to help treat and manage sleep apnea, COPD, and other chronic respiratory diseases that, together, affect over one billion people worldwide.

If you share a passion for transforming care, keeping people healthy and out of the hospital, and lowering healthcare costs, ResMed invites you to apply to an applicable role (e.g. marketing, sales or product development) within the diverse and talented Sleep and Respiratory Care team.

Let’s talk about the team

The People Experience Team (PX) is a trusted partner to the organization, providing seamless, simple and consumer grade experiences to our team members that make interacting with the People team easy. Our team interfaces with the business throughout the year, and we aspire to create and shape the employee experience. We’re the driving force behind the digital evolution and agility of the People team through the development of our systems, processes and interactions every day. We aspire to have an empowered, proactive and motivated team that thrives on helping the business solve its people problems, simplifying workflows, and anticipating questions.

Let’s talk about the role

The People Experience Specialist acts as a frontline quick responder: supporting employees and people leaders, creating a positive employee experience with efficiency, empathy and accountability. In circumstances of more complex situations, the specialist will know when and who to consult with to ensure a satisfactory outcome; escalating when needed. They will possess a strong sense of urgency, customer focus, anticipation of needs and a commitment to continuous improvement. This is an opportunity to grow your career within HR. We are a growth organization with high focus on developing our people. Responsibilities include:

  • Provide enhanced, personal, proactive support to people leaders and team members in relation to a range of people processes in line with policies and procedures across the employee lifecycle.
  • Partner with Advisory colleagues by gathering and collating critical information and providing employee focused hand offs where necessary.
  • Collaborate to review, update, and communicate People specific policies in line with legislation changes, best practice, and market trends.
  • Monitor and answer frequently asked questions in our case management system. Research and provide timely follow up and engagement when the answer is delayed, not obvious or routine.
  • Act as the main point of contact for people related audit inquiries, surveys, and reporting requirements (routine, ad hoc and legislative reporting). Run, collate, and provide other people reports as requested.
  • Partner with our People Experience Hub, flexing to assist with important foundational HR work such as making employee changes in the HR System (Workday), completing paperwork that requires employee information, and sending employee notification templates as needed.
  • Lead and curate various onboarding activities of new team members to create a memorable and high touch new hire experience.
  • Partner with Global Mobility Team to support mobility programs and policies including relocation and immigration related activities.
  • May conduct exit interviews to seek to understand employee sentiment and ensure an employee gets closure.
  • Participate and occasionally lead appropriate project work such as process optimization, office re-openings, and intern program support.
  • Identify opportunities to continually improve ways of working and enhance the employee experience.
  • Perform other related duties as required and assigned.

Let’s talk about you

  • 1+ years Human Resources experience
  • Workday experience required
  • Degree in Human Resources or related field considered an asset
  • HR Professional certifications considered an asset
  • A desire to provide exceptional and personal employee experience with a sense of urgency
  • Strong written and verbal communication skills
  • Logical thinker who can assess a situation and provide the right balance of empathy, urgency, and diagnostic of next steps
  • Passion for learning and continuous improvement
  • High-level of personal integrity and confidentiality
  • Strong organizational skills and the ability to manage multiple functions and projects simultaneously
  • Ability to work well under pressure, flexible in adapting and responding to changing situations; resilient

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!

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Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!