Business System Analyst – Digital Nova Scotia – Leading Digital Industry

Business System Analyst

Category: Business Analysis (functional and technical)
Main location: Canada, Remote
Position ID: J1021-1356
Employment Type: Full Time

Position Description:

Join out Global Technology Operations Business Unit! We are hiring multiple opportunities across Canada!

These are exciting times for CGI and we are looking for talented individuals to trail blaze with us. If you have a pioneering spirit and thrive on innovative projects where you can influence the direction of technical strategy, now is the time to join the Technical Projects and Consultant group. We need to increase our capacity to satisfy growing client demand and are looking for top talent.

Your future duties and responsibilities:

  • Determine client requirements and transform them into System specification
  • Business process mapping for as-is and to-be processes
  • Identifying opportunities for improving business processes
  • Communicating with stakeholders of varying technical ability and subject matter expertise
  • Specifying changes to existing business processes and/or creating new business processes to meet specific customer requirements
  • Work with project team and business stakeholder to translate between business and technical requirements
  • Facilitate process workshops to gather business and functional requirements
  • Support business cases and project proposals development
  • Follow up with action items from meetings or risk/issue registers
  • Creating, executing and reviewing Test Plans and Test Scenarios
  • Validating Test Results and analyzing defects
  • Prepare and conduct reviews and training sessions
  • Ability to analyze, research, organize and prioritize tasks and meet multiple deadlines
  • Coach new or less experienced colleagues and serve as a reference point throughout requirements

Required qualifications to be successful in this role:

  • Minimum 5+ plus years’ experience as a Business Analyst within the IT industry
  • Education: College or University Degree or equivalent practical experience
  • Excellent written and verbal communication in English
  • Ability to clearly communicate with business and technical stakeholders
  • Excellent problem solving and analytical abilities
  • Experience with Visio, PowerPoint, Excel and Word
  • Experience in Agile methodology
  • Demonstrated ability to support multiple projects concurrently, balancing deliverables and ability to prioritize deliverables across projects
  • Strong ability to manage client relationships
  • Excellent problem solving skills, creativity, and insight with the ability to resolve crisis situations with clients
  • Strong interpersonal, and business presentation skills
  • Comfortable in front of a technical or managerial audience

Nice to Have:

  • Remedy ITSM experience
  • Service Now Experience
  • ITIL
  • Experience in Wealth Management, Securities, Investment, Equity, Banking, Government
  • Product Owner or Scrum Master experience
  • Bilingualism in English and French
  • Eligibility to obtain government clearance (Enhanced Reliability to Secret Level)


What you can expect from us:

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.