Associate Director, Data Insights – Digital Nova Scotia – Leading Digital Industry

Associate Director, Data Insights

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title

Associate Director, Data Insights

Job Description

What is the opportunity?

In the role of Associate Director, Data Insights, you will be leading continuous improvement and change initiatives to drive long-term efficiency through improved key controls, investigation, remediation and reporting activities.

The role will build trust and ensure the accuracy and completeness of, Finance and Risk Data Management shared data assets and reporting data by managing data quality initiatives, monitoring key controls, managing the investigation and documenting of data quality issues, manage root cause analysis of issues, manage determination of steps required to remediate identified issues, and reporting to Finance, Risk and other business stakeholders to satisfy compliance and business requirements.

What will you do?

Data Quality monitoring, issues identification and management

  • Review and assessment of data quality key control business requirements, control design, exception and issues management investigations and reporting, and overseeing and monitoring the remediation of data and processes, as required.
  • Managing a team responsible for business design of key control implementation, monitoring key control exception reporting, identifying and investigating data quality issues, performing root cause analysis, and determining steps required to remediate the data and/or business processes.
  • Work closely with internal and external auditors to ensure that controls are designed effectively and are operating effectively.

Investigations and reporting

  • Manages and conducts detailed investigations and report findings based on key control exceptions, identified issues, and ad hoc requests from Finance and Critical Risk Report owners and other users of shared data assets.
  • Manage team that provides monthly summary and detailed data quality reporting to business partners, stakeholders and executive leadership, including data quality exceptions, findings and the status of outstanding issues.

Continuous improvement

  • Regularly review data quality process documentation for accuracy and completeness, monitor their efficiency and effectiveness and recommend/implement improvements to controls, investigations, reporting, issues management and work flows.
  • Based on root-cause analysis findings, propose process changes/improvements to address gaps or inconsistencies in data, processes and/or controls and raise awareness of best practices and approved provisioning points for commonly used data assets.
  • Maintain data quality tests and data quality issue repositories

Leadership and collaboration

  • Provide leadership and communicate effectively with team members, stakeholders and business partners, resolving conflicts/issues of medium complexity and escalating to others as appropriate.

What do you need to succeed?


  • 7 + years of experience in financial services and systems including finance and credit risk data, data quality principles, data control design, data management, business analysis, SOX principles.
  • Knowledge of financial reporting and credit risk business concepts and procedures.
  • Intermediate to advanced knowledge of data analysis methods and the ability to analyze and resolve complex data related issues
  • Experience conducting root cause analysis, using tools such as SQL, Excel, Hive
  • Experience with business and/or technical documentation and the assessment of existing processes and systems.


  • Ability to manage multiple competing priorities in times of stress.
  • Familiarity with financial service regulatory requirements and guidelines (e.g. IFRS 9, CECL) and data management regulations (e.g. BCBS 239, GDPR)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work

Job Summary


TORONTO, Ontario, Canada





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Employment Type:

Full time


Strategy and Administration

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Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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